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The use of resources and reduction of environmental impacts is socially responsible. Leather combines tradition and memory of the past with the vision of a future built upon natural materials that can be creatively used in infinite ways, offering a m

Our commitment to the environment

Sustainability

Can I cancel or change my in-stock order?-stock order

Will out of stock items be returning?

What payment methods do you accept?

Do you ever offer discount codes?

Ordering

Can I return or exchange my order?

Where is my refund?

Returns & Exchanges

Where do you ship from?

Do you ship to my country?

Do I have to pay tax, VAT or duties on my order?

Can I change my shipping address?

Where is my order / my tracking number?

How long do US orders take to arrive?

How long does a custom order take?

Shipping

What is covered under the Vaja warranty?

What is not covered under the Vaja warranty?

How do I submit a warranty claim?

Warranty

How do I place a custom order?

How do I edit a custom order?

I want to return my custom built order

Custom Orders

What’s the difference between the Vaja leathers?

Where does Vaja leather come from?

How do I clean my Vaja case?

Does Vaja leather change over time?

Will the leather scratch?

Leather Care

Is leather a sustainable material?

What are Vaja icons?

Who makes Vaja cases?

Will you be making a case for the new iPhone?

Do you have a rewards scheme?

Can I upgrade or recycle my Vaja case?

Who can I speak to about PR opportunities?

Which brand of phone case is better than Vaja?

Everything else

Our commitment to the environmentUpdated 21 days ago